Tax information

Information on the calculation of sales tax

The prices shown in our online shop always include 19% German VAT. You will receive an invoice from us in accordance with the provisions of the German Value Added Tax Act (UStG) with VAT shown separately.

If the goods you have purchased are to be shipped abroad, i.e. exported from Germany, a VAT-free purchase is possible under certain conditions.

1. delivery by us to other EU countries

The following applies to deliveries to other EU countries for the "DHL parcel delivery" and "DHL forwarding" shipping methods: If you have a VAT identification number (VAT ID no.), please enter this in the field provided in the online order. Please note that the VAT ID number must be assigned to the invoice recipient. Without a valid VAT ID no., VAT-free delivery to EU countries is not possible. Shipping deliveries to non-EU countries are always VAT-free.

The online shop will calculate the tax-free value of the goods by deducting the German VAT of 19% from the gross price shown in the online shop.

Example: Tax-free delivery (gross price less 19% German VAT)

Gross price as stated in the online shop = € 100.00
Net price = 84.03 €

For deliveries to private customers and other specific customer groups in some EU countries, we are obliged by law to apply the VAT law and the VAT rate applicable in the country of delivery. However, this does not change the gross price to be paid by you as the customer; the VAT difference is at our expense.

Example: Delivery to a private customer in Austria, VAT rate = 20%

Gross price as stated in the online shop = € 100.00
Net price = 83.33 €

2. export of the goods by you to non-EU countries

If you wish to export your goods yourself from the EU to a non-EU country (e.g. Switzerland), you must first pay the German VAT. Once the goods have been exported, we can refund the VAT under certain conditions.

For more information, please refer to our information sheet on VAT refunds for exports in non-commercial travel.