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Complaint form

You can use the following form to send us your complaint - quickly and easily!

Please provide as much information as possible so that we can deal with your complaint in the best possible way.

If you have purchased a machine from us and it cannot be put into operation immediately after purchase, please go through the points "Commissioning" and "Function test" in the operating instructions step by step beforehand. Your case may already be described there and you will reach your goal more quickly.

In all other situations, please complete the complaint form with all the necessary details. As a rule, we will contact you within 24 hours on working days to discuss the next steps.

Supported files: Images or documents
Supported files: Images or documents
Supported files: Images or documents
Supported files: Images or documents
Supported files: Images or documents

Fields marked with asterisks (*) are required.

Do you still have questions?

Our customer service team will be happy to help you on +49 731 23232 or by e-mail (support@paulimot.de). We look forward to your feedback!

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Do you already know our FAQs?

We have compiled answers to frequently asked questions on our FAQ page.

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